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BizAds provides four core service areas: Video & Ads, Social Content, Brand Presence, and Website Management. Depending on scope, we can also build or redesign websites, provide foundational on-page and technical SEO setup, create promotional assets, support campaigns, and manage ongoing digital updates.

BizAds is for businesses, organizations, and projects that want a stronger, more consistent digital presence without handling every piece of creative work and website maintenance internally.

Yes. BizAds serves businesses worldwide. Communication, access, timing, and any location-dependent production needs are confirmed before work begins.

No. BizAds can work with an existing domain, website, brand or social presence, or help you start from scratch. We build around what already works instead of forcing an unnecessary restart.

If you are ready to become a customer, choose Get Started or select a plan. If you have questions first, use Contact Us. After signup, your BizAds customer panel becomes the main place to submit and track work.

Yes. Custom plans are available when your request volume, campaign schedule, website scope, production needs or ongoing management requirements do not fit Launch, Grow or Beyond.

Video & Ads can include short-form promotional videos, social ad creatives, reels, campaign concepts, product or service promotions, brand videos and other agreed formats. It is included as part of the BizAds Creative Team available with every paid plan, subject to request scope.

Social Content includes branded creative designed to keep your business active, recognizable and relevant across the platforms included in your scope. Examples include social graphics, flyers, promotional posts and campaign assets.

Brand Presence is the visual consistency that helps customers recognize and remember your business. It can include brand refresh work, logo support, promotional design and consistent use of your visual identity across content and website work.

One focused standard website update can count as one request. Examples include changing text or images, updating a promotion or banner, or modifying a defined page section. Larger builds, redesigns, new pages, integrations or complex development may use multiple requests or require a custom quote; BizAds confirms that before work begins.

Yes. Foundational on-page and technical SEO setup is included with BizAds-managed websites and applicable website work. This can include search-friendly page structure, page titles and descriptions, heading structure, image alt-text setup where applicable, indexing basics, and mobile/performance fundamentals. More extensive or ongoing SEO campaigns can be scoped separately. BizAds does not guarantee a particular search ranking, traffic level, lead volume or search-engine placement.

Yes. New websites and full redesigns can be handled when included in the agreed scope. Larger or advanced projects may require a Custom plan or separate project quote. Website Management is also available for ongoing updates after launch.

Campaign and advertising support is available as a custom service. Creative production does not automatically include media spend, platform fees, audience management, or ad-account management unless the agreement states that it does.

Launch is $250 CAD per month and includes 4 requests per month, released at 1 request credit per week. Every paid plan includes access to the BizAds Creative Team for eligible Video & Ads, Social Content, Brand Presence and Website Management requests. Hosting is not included with Launch unless separately purchased or specifically stated in an order.

Grow is $500 CAD per month and includes 8 requests per month, released at 2 request credits per week. It includes the BizAds Creative Team and more monthly creative capacity. Hosting is not included with Grow unless separately purchased or specifically stated in an order.

Beyond is $1,000 CAD per month and includes 12 requests per month, released at 3 request credits per week. It includes the BizAds Creative Team, premium monthly capacity, and Hosting is included with Beyond while the eligible plan remains active, subject to the hosting terms shown at checkout or in the applicable agreement.

BizAds now uses request credits rather than separate content-piece and website-update allowances. One request is one agreed creative piece or one focused standard website update. If a larger job needs multiple requests or a custom quote, BizAds confirms that before work begins.

Unused weekly request credits can carry forward within the same billing month, up to your monthly plan limit. Monthly request credits reset at the end of the billing month and do not roll into the next month unless a specific written agreement says otherwise.

Exact platforms are confirmed in the service agreement. Platform selection depends on the plan, business audience, format, access, and campaign needs.

Yes, subject to billing and account rules. Contact BizAds before your next billing period to discuss moving between Launch, Grow, Beyond or Custom and how the change affects request capacity, hosting and any work already in progress.

Choose your plan, complete onboarding, and submit requests through your BizAds customer panel. Each request moves through a clear path: Request → In Progress → Preview → Approve → Deliver. You can follow progress, review work, request revisions where included, and approve delivery from the panel.

Provide accurate business information, approved logos and brand assets, lawful content, required access, preferences, deadlines, and timely approvals. You must have the rights and permissions needed for every item you provide.

Standard in-scope requests are targeted for completion within 24 hours after BizAds accepts the request and has all required information, files and access. If a request needs more time because of its scope, BizAds will tell you before work begins. Client delays, revisions, custom or complex work, and third-party delays are outside that 24-hour window.

When work reaches Preview, review it in your customer panel and either approve it or submit the revision feedback available under your plan or agreement. The request moves to Deliver after approval.

Use the revision action in your BizAds customer panel where available and provide one clear, consolidated list tied to the current preview. Specific feedback helps keep the request within the expected delivery window.

Included revisions, if any, are defined by the applicable plan or agreement. A new direction, new deliverable, significant change to an approved concept, or work outside scope may require a separate quote.

Delivery may move because BizAds cannot complete accurate work without the required content, access, or decision. A missed approval window may also affect the available publishing or campaign date.

Formats may include short-form video, reels, promotional ads, flyer-style posts, brand videos, product launches, property showcases, event highlights, and other campaign assets. Final format, dimensions, duration, and platform variants are agreed in scope.

Yes, when the files are suitable and you have the necessary rights, releases, and permissions. Provide the highest-quality originals rather than screenshots or files downloaded from another platform.

Third-party assets may be used when agreed. Licences, usage restrictions, renewal costs, attribution, and whether the asset can be transferred are governed by the applicable provider and service agreement.

Raw footage, project files, templates, fonts, stock assets, software, and editable source files are not automatically included. Any delivery or licence for those materials must be stated in the quote or agreement.

Yes, when platform adaptations are included. Reframing, duration, safe zones, captions, and layout may need to change rather than simply stretching the original asset.

No creative service can guarantee a specific business result unless an agreement expressly says otherwise. Performance depends on the offer, audience, budget, platform, timing, competition, website experience, and other factors outside the creative itself.

Publishing is included only when stated in the plan or agreement and when the required account access is available. Otherwise, BizAds delivers the approved files for the client to publish.

Use official role, partner, or business-manager access whenever the platform supports it. Do not send passwords by ordinary email. Access method and permissions should be limited to what the agreed service requires.

Captions, hashtags, calls to action, and posting copy are included only when identified in the service scope. Confirm the exact deliverables before the content cycle begins.

No ad-platform budget should be assumed. Media spend, boosts, platform fees, and third-party charges are separate unless a quote or agreement expressly includes them.

Third-party platforms control their own advertising, community, copyright, and account rules. BizAds can review the reason and discuss a compliant adjustment, but cannot control the platform’s final decision.

Yes. Website Management is one of the four core BizAds service areas. We can work with a supported existing website when the required access is available. One focused standard update can count as one request; larger changes are scoped first.

New pages, redesigns, custom development, complex integrations, e-commerce work, migrations, repairs, high-volume changes, and work outside the monthly update definition may require a separate quote.

Yes. You can keep compatible existing hosting and website infrastructure. BizAds can work with what you already own when access and technical requirements are supported.

Hosting is included with Beyond while the eligible Beyond plan remains active, subject to the applicable hosting terms. Launch and Grow do not include a hosting discount unless a current checkout offer or written agreement specifically says otherwise. Hosting can also be purchased or arranged separately where available.

Do not assume they are included unless the plan, checkout, quote, or agreement says so. Registrars, hosting providers, software vendors, and other third parties may charge separate fees and apply separate terms.

Provide the minimum role and permissions needed, preferably through a separate user account. Back up the site, record critical integrations, and never send passwords through an insecure channel.

The monthly price, billing date, renewal terms and plan selected are shown at checkout or in your order confirmation. Launch, Grow and Beyond are recurring monthly services unless your order states otherwise.

Submit your cancellation request before the next billing date. Unless your agreement or applicable law says otherwise, cancellation stops future billing but does not automatically refund a billing period that has already started. Unused request credits do not have cash value. See the Refund & Cancellation Policy for details.

Fees may be non-refundable to the extent custom creative, content, website, or managed work has already been performed or committed. Requests are reviewed under the applicable quote, agreement, policy, and law.

The quote or service agreement states whether a deposit is refundable. Completed work, third-party purchases, and non-cancellable commitments may not be refundable except where required by law.

Email info@bizads.ca promptly with the transaction details so the charge can be investigated. Do not include full payment-card information in ordinary email.

Domains, hosting resources, software licences, advertising platforms, stock/media services, and other outside services may have separate cancellation rules. A fee already incurred and treated as non-refundable by the provider may not be recoverable.

Client-provided materials remain the client’s property unless an agreement says otherwise. You are responsible for having the rights and permissions needed for the logos, images, footage, music, testimonials, claims, and other material you supply.

Ownership and licensing are determined by the applicable agreement. Source files, templates, stock assets, fonts, software, and third-party materials may have separate ownership or licence restrictions.

BizAds may decline unlawful, fraudulent, infringing, abusive, deceptive, unsafe, or platform-prohibited requests, as well as work that creates legal, security, payment, or reputational concerns.

Yes. Clients are responsible for the accuracy and legality of supplied claims, testimonials, prices, offers, logos, trademarks, images, and music, and for obtaining required permissions and releases.

BizAds may collect contact and business information, customer-account details, billing and transaction records, project files and instructions, website or social access information you provide, customer-panel activity, support messages and technical or security logs needed to provide and protect the service. See the Privacy Policy for details.

BizAds may use providers for payments, hosting, email, analytics, communications, domains, security, and operations. Some providers may process information outside Canada, where it may be subject to that jurisdiction’s laws.

Use Contact Us when you have questions before becoming a customer. Existing customers should use their customer panel for active requests and account-related workflow whenever possible. You can also email info@bizads.ca for support that cannot be handled in the panel.

Include the project or invoice reference, affected website or platform, device and browser when relevant, the expected result, what happened, when it started, and the exact error. Do not include passwords or private payment details.

Ask BizAds for the approved transfer method. Keep original filenames, organize assets by project, and include a short description of what each file is and whether it is approved for use.

Contact BizAds immediately with the exact correction and every place it appears. A correction may be treated as included revision work or additional scope depending on the agreement and whether publication or third-party costs have already occurred.

Confirm that the account still exists, the role has not changed, and multi-factor prompts are being received. Restore access through the platform owner rather than sending a personal password. Tell BizAds if the issue affects a deadline.